RatnArt Global Exim Pvt. Ltd. | Latur, Maharashtra, India
Last updated: 11 November 2026
This Privacy Policy explains how RatnArt Global Exim Pvt. Ltd. ("RatnArt", "we", "us") handles personal information when you visit our website, contact us, or inquire about machinery, equipment, engineering products, import/export or sourcing services. It applies to information processed through this website and related business communications.
1. Information We Collect
Depending on how you interact with us, we may collect your name, company name, job title, email address, phone or WhatsApp number, country or location, and the contents of inquiries, RFQs, messages, drawings or documents you choose to send. If a transaction progresses, additional business, shipping, invoicing or compliance details may be requested separately. Our hosting and security systems may record technical information such as IP address, device/browser details, timestamps and website activity. Information is collected from you, your organization, or service providers involved in your request.
2. Why We Process Information
We use relevant information to answer inquiries, evaluate requirements, identify possible suppliers, arrange communications, prepare or discuss quotations, coordinate sourcing and trade services, manage customer relationships, protect our website, maintain records, prevent misuse, and comply with applicable laws. Where required, we seek consent; otherwise, processing may be based on applicable contractual, legal or other permitted grounds.
3. Suppliers, Service Providers and Disclosure
We may share necessary business and technical requirements with potential manufacturers, suppliers, inspection agencies, logistics providers, professional advisers, and website or communication service providers to respond to your inquiry or support a proposed transaction. Some recipients may be outside India. We seek to limit sharing to information reasonably necessary for the stated purpose. We may disclose information to competent authorities when legally required. We do not represent that all third parties operate under the same privacy practices.
4. International Communications and Transfers
As an import/export and sourcing business, communications and supplier coordination may involve recipients in other countries. Cross-border transfers, where they occur, are handled subject to applicable legal requirements and any restrictions in force at the relevant time.
5. Cookies, Analytics and External Platforms
Our website may use cookies or similar technologies for essential functionality, security, performance, or analytics, depending on the plugins and services enabled. Browser settings may let you manage cookies. Contact forms, embedded maps, analytics services, and WhatsApp or social-media links may involve independent third parties with their own policies. Please review those policies when leaving our website. Any consent choices required for non-essential technologies should be implemented on the live website.
6. Marketing Communications
If we send promotional business communications, you may ask us to stop by replying to the message or contacting us at the address below. We may still send communications needed to respond to an active inquiry or manage an existing business relationship.
7. Retention and Security
We retain personal information for as long as reasonably needed for inquiries, supplier coordination, contractual relationships, legal compliance, dispute resolution or legitimate recordkeeping. Retention periods depend on the nature of the information and applicable obligations. We use reasonable administrative and technical safeguards, but no website, email or internet transmission can be guaranteed completely secure. Please avoid sending sensitive personal information or confidential designs without an appropriate agreement.
8. Your Privacy Requests
Subject to applicable law, you may request information about personal data we hold, seek correction or deletion, withdraw consent where applicable, or raise a concern about our handling of your information. We may need to verify your identity and may retain information where legally required. Send requests to info@ratnartglobalexim.com.
9. Children's Privacy
Our website and services are intended for business users and are not directed to children. If you believe a child has submitted personal information, please contact us so we can review the matter.
10. Policy Updates
We may update this policy to reflect changes in our operations, website services or applicable requirements. The revised version will be made available through this website with an updated date.
11. Contact
RatnArt Global Exim Pvt. Ltd.
Latur, Maharashtra, India
Email: info@ratnartglobalexim.com
Phone: +91 9130944593
RatnArt Global Exim Pvt. Ltd. | Latur, Maharashtra, India
Last updated: 11 November 2026
These Terms of Service ("Terms") govern use of the RatnArt Global Exim Pvt. Ltd. website. By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use. These website Terms do not replace the terms of a separately executed quotation, purchase order, supply agreement or other written contract.
1. About Our Services
RatnArt Global Exim Pvt. Ltd. operates in merchant exporting, importing and sourcing coordination for industrial machinery, heavy equipment, construction and agricultural machinery, used equipment and engineering products. Information on this website is intended for general business and inquiry purposes.
2. Acceptable Website Use
You agree to use this website lawfully, provide accurate information in inquiries, respect the rights of others, and refrain from attempting unauthorized access, disrupting website functionality, transmitting malicious code, scraping content in a harmful manner, or misrepresenting your identity or authority to act for a business.
3. Product Descriptions and Illustrations
Photographs, descriptions, specifications, dimensions, performance figures, certification references, country of origin, condition, availability and delivery estimates may be illustrative or indicative. They are not guarantees or binding offers unless expressly confirmed in an authorized written quotation or contract. Product availability and supplier specifications can change.
4. Requests for Quotation and Orders
Submitting an RFQ, website form, email or WhatsApp inquiry does not establish a purchase contract or guarantee availability, pricing, delivery or supplier acceptance. A transaction is binding only when the relevant parties agree to its terms through appropriate written documentation. Any quotation may have its own validity period, exclusions, assumptions and acceptance conditions.
5. Pricing, Taxes, Payment and Delivery
Unless expressly stated in a transaction-specific written agreement, website content does not establish prices, taxes, duties, freight charges, insurance, payment methods, Incoterms, shipping schedules, import/export responsibilities or delivery commitments. These matters must be agreed separately, including any applicable customs, licensing and regulatory requirements.
6. Independent Suppliers and Used Equipment
Some goods may be sourced from independent manufacturers or suppliers. Product condition, inspection, testing, certification, warranty and after-sales arrangements depend on the specific product and written transaction terms. Used or reconditioned machinery may show wear and may differ from illustrative photographs. Buyers should review the agreed inspection and acceptance arrangements before placing an order.
7. Intellectual Property
Unless otherwise stated, the website's original text, layout, branding and other materials are owned by or licensed to RatnArt Global Exim Pvt. Ltd. You may view them for legitimate business evaluation, but may not reproduce, redistribute or commercially exploit them without permission. Third-party names, logos and trademarks belong to their respective owners.
8. Third-Party Websites
Links to messaging services, social platforms, maps, manufacturers or other external websites are provided for convenience. We do not control third-party content, security, availability or policies, and their own terms may apply.
9. Disclaimer and Limitation of Liability
We make reasonable efforts to keep the website useful and accurate, but provide its general informational content on an "as available" basis without a guarantee of uninterrupted access, accuracy or suitability for a particular purpose. To the extent permitted by applicable law, RatnArt is not liable for losses caused by reliance on unconfirmed website information, technical interruptions or third-party content. Nothing in these Terms limits rights or liabilities that cannot lawfully be excluded, and any agreed contractual liability is governed by the applicable written transaction documents.
10. Privacy
Our handling of personal information submitted through this website is described in the Privacy Policy available in this footer. External services may have separate privacy practices.
11. Governing Law and Disputes
These website Terms are governed by applicable laws of India, subject to any mandatory legal protections. Transaction-specific disputes and jurisdiction are governed by the relevant signed contract where one exists. For website-related concerns, please contact us first so we can attempt to resolve them.
12. Changes and Contact
We may revise these Terms by publishing an updated version on this website. Continued use after publication is subject to the updated Terms, to the extent permitted by law. Questions can be directed to info@ratnartglobalexim.com or +91 9130944593, Latur, Maharashtra, India.
